Warranty

At floramuse.co, we believe in the beauty of our jewellery and the importance of your satisfaction. To ensure you enjoy your pieces with complete peace of mind, we provide a 24-month warranty on all our pieces, reflecting our commitment to quality and craftsmanship. We want you to enjoy your jewellery worry-free!

What’s included in our warranty:

• Any issues with the materials or workmanship.

What’s not covered:

• Any accidental damage or general wear and tear such as scratches or bent.
• Loss or theft of the jewellery.
• Repairs or alterations done by jewelers who aren’t part of the Floramuse team.

How to Get Help:

To make a claim under this warranty, contact our customer support team at hello@floramuse.co with your order number and a clear photo of the defect. In some cases, we may request the item be sent back for evaluation before proceeding with a replacement.